Cafe Name:

Location:

Date of Visit:

Overall Rating:

(Out of 5 stars)

1. Staff Punctuality:

• Rating: (Out of 5 stars)
• Comments:
  • How quickly were you attended to upon arrival?
  • Did the staff provide timely service throughout your visit?

2. Hospitality:

• Rating: (Out of 5 stars)
• Comments:
  • Were the staff friendly and welcoming?
  • Did they provide helpful recommendations or information?
  • How did they handle any special requests or issues?

3. Ambience:

• Rating: (Out of 5 stars)
• Comments:
  • Describe the overall atmosphere (e.g., cozy, modern, vibrant).
  • How was the cleanliness and organization of the space?
  • Was the seating comfortable and appropriately spaced?
  • How was the noise level (e.g., quiet, lively)?